Subscribers & Airtel Money subscribers. The product is a hybrid of 3 banking services i.e. Loans, Savings and Investments (fixed deposit account) with features as highlighted below:
With M-Fanisi, Airtel Money Subscribers Are Able To:
Access loans repayable within 7 days, 14 days and 30 days at attractive one-off facility fees of 4%, 6% and 10% with excise duty applicable on the fees.
Open a fixed deposit account for a period of one to 12 months and earn interest of 14% p.a for 3 months, 17% p.a for 6 months and 18% p.a for 12 months respectively *^
Open a savings account and earn interest of 7% p.a
Transfer money in and out of the M-Fanisi to Airtel Money at no fee.
Benefits
Paperless
Faster service
Safe
You (the customer) transacts at your comfort
No minimum operating balance
Competitive interest of up to 18% p.a*^
* Less withholding tax of 15% of interest earned
^ Interest applied and Benefits available for the limited campaign period only
How to register
- Access through the USSD *281#
- Accept the product Terms and Conditions
- Activate
M-Fanisi FAQ for Airtel money subscribers
What is M-Fanisi Service?-
M-Fanisi is a loans and savings product that is offered by Maisha Microfinance Bank Limited, incorporated in Kenya as a limited liability company under the Companies Act (Chapter 486 of the Laws of Kenya) and duly licensed as a bank under the Microfinance Act as acMaisha Bank Limited.
What are the requirements to have an M-Fanisi Account?Be a registered and active Airtel Money customer.
What are the services that M-Fanisi account offers?- Transfer from Airtel Money to M-Fanisi
- Transfer from M-Fanisi to Airtel Money
- Make a loan request
- Repay loan
- Open Fixed deposit account
- Open Savings account
- M-Fanisi balance enquiry
- M-Fanisi mini statement
How do I contact M-Fanisi Customer service?-
Contact our customer care on 0709-576 000 or email; info@maishabank.com or via the website at www.maishabank.com
Who can use M-Fanisi services?Anyone above the age of 18 years
What are the services that M-Fanisi account offers?- Transfer money from Mpesa to M-Fanisi
- Transfer money from M-Fanisi to Mpesa
- Make a loan request
- Repay loan
- Open Fixed deposit account
- Open Savings account
- M-Fanisi balance enquiry
- M-Fanisi mini statement
How do individuals benefit from using the M-Fanisi services?- Instant cash advance access
- Flexible terms of payments
- Fast turnaround time
- Paperless transactions
- Unsecured loans facilities
- Competitive savings and fixed deposits rates
- Highly safeguarded payment channel
- customers transact at their own comfort
Can I withdraw my Fixed deposit before maturity or the set period?Yes, you can break your FD in case of urgent need of funds and access your funds same day.
What would be the implications of withdrawing before maturity?If you break your fixed deposit before maturity you lose/forfeit the interest expected.
How do I check my account balance?- Dial *281# or go to M-Fanisi mobile app
- Select My Account
- Select Check balance
- Enter Mfanisi PIN
Is my money safe in a mobile fixed deposit account?-
Yes, your money is safe in a mobile fixed deposit account as Mfanisi fixed deposits held with Maisha Microfinance Bank is regulated by Central Bank of Kenya and insured with Kenya Deposit Insurance Corporation. Additionally, fixed deposits are considered a low-risk investment option.
How do I open a fixed deposit /Savings account?From the main menu Select Savings
For Fixed deposit
Select Fixed Deposit
To view interest rates on Fixed Deposit
Select Interest rates table
To open fixed deposit Account
Select Open Fixed deposit
Enter amount and select period
Enter your Airtel Money PIN
Confirm Fixed Account details
For Savings accounts.
Select Savings
Select Deposit and Source of Money
Enter amount
Enter your Airtel Money PIN
Confirm deposit details
You will receive a confirmation message.What is the minimum amount that one can deposit from Airtel Money?- Minimum is Ksh.1
How do I deposit or withdraw money into or out of the M-Fanisi Account?Money in and out of the M-Fanisi Account is ONLY available through Airtel Money
- To deposit from Airtel Money
- Dial *222#
- Select Airtel Money to M-Fanisi
- To withdraw to Airtel Money
- Dial *222#
- Select M-Fanisi to Airtel Money
How do I check my account balance?- Dial *222#
- Select My Account
- Select Check balance
- Enter airtel Money PIN
- Select the account
Are there any fees or charges associated with a mobile fixed deposit product?There will be minimal paybill charges associated with sending money to the fixed deposit account and withdrawing to Mpesa. Be sure to read the terms and conditions carefully before making a deposit.
How many M-Fanisi Accounts can I hold?-
You can only hold one Mfanisi account either Airtel or Safaricom.
How do I close my M-Fanisi Account?You can close your Mfanisi account by visiting any of Maisha Microfinance Bank branches or customer care centers
How long will the new rates last?This is a limited-time offer, and once the target set is achieved, the campaign rates will be paused and revert back to the old rates of 11.25% p.a.
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With M-Fanisi, Safaricom M-Pesa Subscribers Are Able To:
Access loans with a repayment period of 30 days at attractive one-off facility fees of 10%, exclusive of excise duty.
Open a fixed deposit account for a period of one to 12 months and earn attractive interest of 14% p.a for 3 months, 17% p.a for 6 months and 18% p.a for 12 months respectively*^.
Open a savings account and earn interest of 7% p.a
Benefits
Paperless
Faster service
Safe
You (the customer) transact at your comfort
No minimum operating balance
Competitive interest of up to 18% p.a*^
* Less withholding tax of 15% of interest earned
^ Interest applied and Benefits available for the limited campaign period only
How To Register
- Access through the USSD *281# / Download The M-Fanisi App on Google PlayStore
- Accept the product Terms and Conditions
- Activate
M-Fanisi FAQ for Safaricom M-Pesa subscribers
What is M-Fanisi Service?M-Fanisi is a loans and savings product that is offered by Maisha Microfinance Bank Limited incorporated in Kenya as a limited liability company under the Companies Act (Chapter 486 of the Laws of Kenya) and duly licensed as a bank under the Microfinance Act Maisha Bank Limited.
How is M-Fanisi Service accessed?M-Fanisi services can be accessed on USSD code *281#or by downloading the M-Fanisi app on Google Play store.
What are the requirements to have an M-Fanisi account?Be registered and active on Safaricom Mpesa services.
How do I register for an M-Fanisi Account?- Dial *281# on your Safaricom line, this will direct you to a short registration process where you key in your Name followed by your ID number and once successful you will receive a message on your phone with an activation PIN.
- On Mfanisi app: download the M-fanisi app on google play store, it will direct you to a registration process where you will enter your identification details and any other required information.
Do I need to have a smart phone to use M-Fanisi Service?It is not necessarily for you to have a smart phone. Mfanisi can be accessed through dialing *281# or downloading Mfanisi app on play store. However, to download the app you need to have a smart phone.
How many M-Fanisi Accounts can I hold?You can only hold one Mfanisi account.
If I register on USSD code *281#, can I still access Mfanisi services using the app?Yes, if you have already registered using the USSD code *281#, you can still access Mfanisi services through the app.
What is the minimum and maximum amount that I can transact using M-Fanisi Service?For deposits product the minimum amount you can deposit is Kshs 50 for ‘My savings’ account and Kshs 500 for ‘Fixed deposits’ account and no maximum limit.
For withdrawals single daily limit Kes. 50,000 and max daily limit Kes. 150,000.
For special requests contact the customer care or visit Branch
However maximum transaction limits on Mpesa per day will apply.
How do I contact M-Fanisi Customer service?Contact our customer care on 0709-576 000 or email; info@maishabank.com or via the website at www.maishabank.com
Who can use M-Fanisi services?Anyone above the age of 18 years
What are the services that M-Fanisi account offers?- Transfer money from Mpesa to M-Fanisi
- Transfer money from M-Fanisi to Mpesa
- Make a loan request
- Repay loan
- Open Fixed deposit account
- Open Savings account
- M-Fanisi balance enquiry
- M-Fanisi mini statement
How do individuals benefit from using the M-Fanisi services?- Instant cash advance access
- Flexible terms of payments
- Fast turnaround time
- Paperless transactions
- Unsecured loans facilities
- Competitive savings and fixed deposits rates
- Highly safeguarded payment channel
- customers transact at their own comfort
How do I deposit or withdraw money into or out of the M-Fanisi Account?To deposit from M-Pesa
- Dial *281# or go to M-Fanisi mobile app
- Select Mpesa to M-Fanisi
- OR
- Deposit to the pay bill number 499 555, use your mobile number registered on M-Fanisi as the account number
To withdraw to M-Pesa
- Dial *281# or go to M-Fanisi mobile app
- Select M-Fanisi to Mpesa
Can I withdraw my Fixed deposit before maturity or the set period?Yes, you can break your FD in case of urgent need of funds and access your funds same day.
What would be the implications of withdrawing before maturity?If you break your fixed deposit before maturity you lose/forfeit the interest expected.
How do I check my account balance?- Dial *281# or go to M-Fanisi mobile app
- Select My Account
- Select Check balance
- Enter Mfanisi PIN
Is my money safe in a mobile fixed deposit account?-
Yes, your money is safe in a mobile fixed deposit account as Mfanisi fixed deposits held with Maisha Microfinance Bank is regulated by Central Bank of Kenya and insured with Kenya Deposit Insurance Corporation. Additionally, fixed deposits are considered a low-risk investment option.
Are there any fees or charges associated with a mobile fixed deposit product?There will be minimal paybill charges associated with sending money to the fixed deposit account and withdrawing to Mpesa. Be sure to read the terms and conditions carefully before making a deposit.
How do I close my M-Fanisi Account?You can close your Mfanisi account by visiting any of Maisha Microfinance Bank branches or customer care centers
How long will the new rates last?This is a limited-time offer, and once the target set is achieved, the campaign rates will be paused and revert back to the old rates of 11.25% p.a.