What you need to know about us

1. How many branches does MMFB have? Where are you located?

We currently have one branch located at 2nd Floor, Chester House along Koinange Street.

However, you can access our mobile banking services by dialling *356# or using our application (M-DOH)

2. Do you do asset-financing products, at what interest rate, and terms?

Yes, we do. Our current interest rate is 1.5% p.m. Payable for a period not exceeding 24 months.

The asset becomes collateral.

3. What are the benefits of opening an account with Maisha MFB?

You enjoy Personalized banking with no queues at our banking hall.  Earn attractive interest rates paid on fixed deposits and savings account

4. How long does it take one to get a loan?

We have a short turnaround time with the longest time taken being 3 working days

5. How much do I need to deposit to qualify for a loan?

Your ability to service the facility requested is assessed from your bank statements and we finance up to 80% of      the value of the collateral, however we encourage our customers to bank with Maisha for a period of 3 months before they take up a loan to increase their credibility in accessing our loan facilities

6. Who owns Maisha MFB?

Maisha is owned by a number of individuals and corporate shareholders who elect board of directors.

7. We are in a Chama, what do we need to qualify for a loan?

Clean CRB Report. The Chama to have banked with Maisha for at least 3 months. Certificate of Incorporation/Registration.     Memorandum and Articles of Association, Board resolution to borrow. Board Resolution to appoint the signatories of the account. Id copies of directors and 6 Months bank statement.

8. How long do I need to save to get a loan?

One can get a facility with us immediately. You just need to come with your banks statement for the last 6    months or save with us for 3 months.

9. How do I apply for an ATM card?

Visit the bank and fill the ATM card application form or indicate that you require the ATM card when opening the account by ticking on the space provided.

10. What are your interest rates on your loan products?

1.5% per month for asset finance. 

1.67% per month for business loans.

11. Do you have M-Pesa services?

Not yet.

12. When are you opening another branch?

Very soon.

13. What are the requirements to open an account?

National id copy. KRA pin certificate and Passport size photograph.

14. Do you offer LPO financing?

Yes, check our website under the products or visit our branch for more information

15. What are your terms & conditions for your loan products?

One needs to be in business.

6 months’ bank statement.

Open an account with us.

16. What are the interest rates on Fixed Deposits?

The interest rate depends with the period one is placing the funds from 1 to 12 months and our interest rate range from 8.5% to 11.25%

17. Do you offer unsecured loans?

Yes, we offer unsecured loans through our mobile-based product-Mfanisi. Check our website under the product for more information

18. Do you have insurance services?

Yes, we have Maisha Microfinance Insurance agency which offers personalized services on insurance to customers and link to different insurance companies.