In today’s world of uncertainty, we all need a little help when things go wrong. We understand this all too well, and so we diversified our business to partner with leading insurance companies to address the uncertainties of both business and human life through our wide range of tailor-made insurance products.

FAQ'S

1. WHO WE ARE.

We are a licensed insurance agency and a subsidiary of Maisha Microfinance Bank Ltd.
We are committed to protecting the things that are dearest to your life, both personal and business against unexpected losses.
Maisha Microfinance Insurance Agency is located along Koinange Street, Chester House, 2nd Floor.
You can always reach us through;

P.O BOX 49316-00100 NAIROBI
TEL: 020 222 0648/0736. 028 982/0792 002 300
bancassurance@maishabank.com

2. WHAT INSURANCE PRODUCTS DO YOU OFFER?

Among the insurance products that we offer include;
Motor insurance
Medical cover
Homeowner and domestic package
Personal accident
Last expense
Family protection
All risk
Travel insurance
Group personal accident cover
Professional indemnity
WIBA etc

3. WHAT INFORMATION/DOCUMENTS DO I NEED TO PROVIDE FOR ME TO GET COVERED?

The information required depends on the type of cover one intends to take. But generally,
personal ID card and KRA pin are mandatory documents plus any others documents as advised by us.

4. DO YOU ACCEPT INSURANCE PREMIUM FINANCING (IPF)?

Yes we do accept, but only for account holders of Maisha Microfinance Bank.

5. WHICH ARE SOME OF THE INSURANCE COMPANIES THAT YOU HAVE IN YOUR PANEL?

The Monarch Insurance Company
First Assurance company
Resolution Insurance
Kenyan Alliance
Geminia Insurance
Jubilee Insurance
APA Life
Madison Insurance among others.

6. WHAT DO I NEED TO DO IN CASE OF A CLAIM?

You need to report the claim to us for advice on the claims process and requirements.